Support
Write to support@pairelle.app. We answer in English or Russian.
Questions
My progress is gone after reinstalling
Progress lives on your device; there is no cloud save. On Android it may come back from your Google backup when you reinstall the game on the same Google account.
How do I restore Remove Ads or skins I bought?
Open Settings → Restore purchases (“Восстановить покупки”) while signed in to the same Google Play or App Store account you bought them with.
How do I change ad consent?
Settings → Ad privacy options (“Настройки рекламы”). The option appears where the law requires it: the EEA, the UK and Switzerland.
What’s the best way to report a bug?
Settings → Feedback (“Обратная связь”). It opens an email with the app version and your device model already filled in, which helps us find the problem faster.